Reporting a Problem

What is considered a fraudulent activity on Fourerr?
A fraudulent activity is a transaction that has been placed on Fourerr that is dishonest. This could range from using other people’s credentials up to using...
Sun, 10 Aug, 2014 at 6:19 PM
How do I report fraud?
If you notice any fraudulent activities or policy violations, you must report this immediately to Fourerr. You can use the Helpdesk to raise a ticket.
Mon, 22 Sep, 2014 at 8:28 AM
How does Fourerr protect you as a buyer?
 We keep the money into Escrow until you, as a buyer, are fully satisfied with the delivered order.
Sun, 5 Oct, 2014 at 12:08 AM
How does Fourerr protect you as a seller?
Before someone can make a transaction on our website, we do a number of checks. We grade and verify buyers before allowing them to purchase your service. W...
Mon, 1 Sep, 2014 at 9:15 PM
How do I report issues?
Any issues, of any nature, can be reported to the Fourerr Helpdesk.
Mon, 22 Sep, 2014 at 8:27 AM
How do I report spam conversations or messages?
These can be reported to the Fourerr Helpdesk. Do bear in mind that Fourerr has a spam prevention system in place and we will suspend the user’s account fr...
Mon, 7 Apr, 2014 at 2:33 PM
How do I report a buyer/seller who is a fraud?
 Any issues, of any nature, can be reported to the Fourerr Helpdesk
Fri, 17 Oct, 2014 at 5:35 PM
I am encountering an error message on the site. What should I do?
It would be fantastic if you could take a screenshot, take note of the actions you took and contact us. Don’t worry if you couldn’t take a screensho...
Mon, 7 Apr, 2014 at 2:35 PM
How long does it take to solve my ticket?
We aim to respond as quickly as we can, we work with a maximum of a 3-day response time. In most cases, the tickets will be answered within a day ...
Fri, 10 Oct, 2014 at 5:53 AM
What should I do if another member is harassing me?
We do not allow any harassment and any such activity would mean that the account will be suspended. Please Contact the Helpdesk immediately.
Fri, 10 Oct, 2014 at 5:54 AM